Effective Date: October 2025

Protecting your privacy is our priority. This Privacy Policy applies to Bizwai BPO LLC and its affiliated applications, including the Bizwai App (collectively referred to as “Bizwai”, “we”, “us”, or “our”). This Policy governs data collection, usage, and disclosure of information through our website www.bizwai.com, the Bizwai App, and related services (collectively, the “Services”). By using our Services, you consent to the data practices described in this statement.

1. Information We Collect

To provide you with AI-powered financial automation, analytics, and related services, Bizwai may collect the following types of information:

• Personal Information

• Name (first and last)
• Email address
• Phone number
• Company name and role
• Billing address and payment information (if purchasing a paid plan)

• Business and Financial Information

If you connect Bizwai with third-party platforms (such as QuickBooks Online, Power BI, or banking integrations), we may securely collect limited financial data such as:
• Company financial statements, transactions, or bookkeeping records
• Vendor and customer data imported from your accounting system
• Account balances, payment history, and performance metrics

Bizwai only accesses this data with your explicit authorization and uses it solely to provide the requested AI and analytical services.

• Automatically Collected Information

Bizwai may automatically collect technical and usage information such as IP address, browser type, operating system, device identifiers, session logs, and application activity. This information helps us improve system performance, enhance user experience, and maintain service integrity.

2. Use of Your Information

Bizwai uses collected data to:
• Provide, maintain, and improve our AI-powered accounting and analytics services
• Personalize your experience and provide relevant financial insights
• Process billing, payments, and account management
• Communicate with you about updates, offers, and service-related matters
• Comply with legal and regulatory obligations

We may also use anonymized or aggregated data for product improvement and statistical analysis.

3. Sharing Information with Third Parties

Bizwai does not sell, rent, or trade your personal or business data. We may share limited data with trusted service providers to help operate our platform—such as cloud hosting, payment processing, data analytics, and customer support. These third parties are bound by confidentiality agreements and are prohibited from using your data for any purpose other than providing contracted services to Bizwai.

We may also disclose information when required by law, to protect Bizwai’s rights or safety, or to prevent or investigate potential misuse or fraud.

4. AI and Data Handling

When you interact with the Bizwai AI features (for example, querying your QuickBooks or generating financial summaries), data may be processed through secure AI models. We ensure:
• No training of AI models on your proprietary or financial data without your consent
• All interactions are encrypted and processed in compliance with U.S. data protection laws
• You can request deletion of your AI chat history at any time

5. Use of Cookies and Tracking Technologies

Bizwai uses cookies and similar technologies to personalize your experience, remember preferences, and analyze platform usage. You can manage or disable cookies through your browser settings, though some features may not function properly if cookies are disabled.

6. Data Security

Bizwai secures your information using industry-standard technologies including:
• SSL/TLS encryption for all transmitted data
• Multi-layered firewalls and authentication controls
• Regular vulnerability assessments and access audits

While we strive to protect your personal data, no system can guarantee 100% security. By using our Services, you acknowledge inherent risks of internet-based data transmission.

7. Data Retention and Deletion

We retain personal and financial data only as long as necessary to fulfill service obligations or comply with applicable law. You may request deletion of your account and associated data by contacting us at info@bizwai.com.

8. Children’s Privacy

Bizwai does not knowingly collect information from individuals under the age of 13. If you are under 13, please do not use our Services or provide personal data.

9. Email Communications and Opt-Out

Bizwai may send emails for account verification, updates, or promotional offers. You can opt out of promotional emails at any time by clicking ‘unsubscribe’ or contacting info@bizwai.com.

10. Changes to This Policy

Bizwai reserves the right to update this Privacy Policy periodically. If material changes occur, we will notify you via email or prominent in-app notice. Continued use of our Services after such updates constitutes acceptance of the revised policy.

11. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Bizwai BPO LLC
Email: info@bizwai.com
Website: www.bizwai.com